FAQ's

Frequently Asked Questions

  • How do you check the authenticity of an item?

    At Pre-owned the Studio, everything revolves around authenticity. We understand that it can be exciting to buy a pre-owned designer item online. That is why we have a very strict no fake policy. The team of experts checks all items for authenticity. Each brand has its own expert who knows exactly which details to pay attention to.

  • How do I sell an item through Pre-owned the Studio?

    Pre-owned the Studio offers a Full Service Solution. Send us an email or Whatsapp with pictures of the items you want to sell. We will schedule a pick-up appointment with you (within the Netherlands). After we have received the items, we take professional photos, the perfect advertisement and place the item online. We handle the correspondence with the buyers, do the insured shipments and transfer the proceeds to you. It couldn't be easier!

  • How do I buy an item through Pre-owned the Studio?

    Click on 'buy now' to purchase an item. You can also click on the 'contact' buttons if you want additional photos or more information about an item. You will receive an answer to your question from us within 24 hours.

  • Within how many days will my item be shipped?

    When the amount is received by us, the item will be shipped the next working day. Shipping is always insured. Are you ordering an item on the weekend? Then it will be sent immediately on Monday. You will receive the track and trace code from us.

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